Last Updated Date: 29 May 2025
The Well-Nest Collective Co
ABN: 58 828 356 586
Aimee Presnall, Sole Proprietor
This Privacy Policy outlines how The Well-Nest Collective Co (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information. By accessing or using our services, including coaching, consulting, facilitation, and speaking engagements, you consent to the practices described in this Policy.
This policy is designed to comply with the Australian Privacy Act 1988 (Cth), the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable international privacy laws.
We also reference our Terms of Service which work in conjunction with this policy.
We may collect and process the following types of personal information:
We do not intentionally collect information from children or minors under 18 years of age. If we become aware that such information has been provided, we will promptly delete it.
We do not engage in automated decision-making or profiling.
Your personal data is used to:
We do not sell or share your personal data for advertising or profiling purposes.
Coaching discussions may include sensitive topics such as stress, burnout, mental wellbeing, and personal challenges. While we treat all data with care and confidentiality, these are not collected for medical or diagnostic use. We do not ask for nor store information on race, religion, or sexual orientation unless explicitly shared by you in a coaching context.
We are not a healthcare provider and are not subject to HIPAA. Our services are not a substitute for mental health or medical care.
Where applicable, we rely on the following legal bases to process your data:
You have the right to:
To exercise these rights, email: aimee@well-nest.com.au
We store your data securely using trusted third-party tools such as:
We take reasonable steps to prevent loss, misuse, or unauthorised access to your data. While we use secure platforms, we are not responsible for any breach or outage caused by third-party providers.
We retain personal data only as long as necessary to fulfill the purposes of our services. Session recordings and notes may be retained up to 24 months for continuity and professional tracking, unless you request deletion earlier. Billing records will be kept as required by law.
If you are located outside of Australia (e.g. USA, EU, Singapore), your data will be processed in accordance with Australian law. We will take steps to ensure that your data is protected consistent with local privacy regulations (e.g. GDPR, CCPA) where applicable.
By using our services, you consent to the transfer of your data to Australia and the third-party platforms we rely on. You also consent to the jurisdiction of Australian law for any data privacy claims, unless otherwise required by applicable law.
We do not export, license, or transmit data to countries under international sanctions.
Under the California Consumer Privacy Act (CCPA), you have additional rights to:
Our services are not directed to individuals under 18. If you are a parent or guardian and believe we have collected information about a child, please contact us and we will take steps to delete it.
If we become aware of a breach involving your personal data, we will notify you as soon as reasonably possible, in accordance with Australian Privacy Law and any other applicable regulations.
Our website may use cookies and basic analytics tools to understand usage trends. You can disable cookies through your browser settings.
We may update this Privacy Policy from time to time. Any updates will be posted on our website, and continued use of our services indicates your acceptance of the revised terms.
For any privacy-related inquiries or data access requests, contact:Aimee Presnall
aimee@well-nest.com.auThe Well-Nest Collective CoABN: 58 828 356 586